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20.10.14 0633
The W - Internet & Computers - Virus Questions
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Captaincuba
Italian








Since: 25.10.05

Since last post: 229 days
Last activity: 104 days
#1 Posted on | Instant Rating: 4.56
I can't seem to shake a ad-trojan. I've used the new Norton 360, ad-aware, etc and no matter how many times I scan, etc. it just keeps coming back.

My laptops performance has dropped considerably at this point and I'm reaching out here for some guidance before I just bomb the hard drive and start from scratch.

What used to be a 10 second start up has now become 30-40 seconds and I dont know if the Norton has added to it as well. Ive never run anything like nortons or mcafee before (never had to) so I dont know if the slowdown is partly caused by the virus protection running in the background.

The trojan is called:

Trojan.Vundo

Hope someone can help!

Thanks in advance,

CC
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wmatistic
Andouille








Since: 2.2.04
From: Austin, TX

Since last post: 46 days
Last activity: 3 days
AIM:  
#2 Posted on | Instant Rating: 3.08
Judging from a quick search, it ain't easy to get rid of. Read here for others having the same issue.

http://forums.techguy.org/security/406823-solved-trojan-vundo-virus.html

I would think it's what is realy slowing you down, although Norton is a known hog and that's primarily why I refuse to run it. Well that and it not being all that great at you know, removing or finding viruses. :)

(edited by wmatistic on 29.5.07 0847)
Captaincuba
Italian








Since: 25.10.05

Since last post: 229 days
Last activity: 104 days
#3 Posted on | Instant Rating: 4.56
Thanks for the quick reply...

I'm not sure I'm going to go through all of that. The only files worth anything on my laptop are a handful of excel spreadsheets and word docs.

I guess my next question is:

After I put those files on a flash drive, what is the easiest way og just bombing my hard drive and starting from scratch?

It's a newb question I know, but like I stated earlier, Ive never had to deal with any of this in 20 years of using a PC.

Thanks again,

CC
Guru Zim
SQL Dejection
Administrator








Since: 9.12.01
From: Bay City, OR

Since last post: 6 days
Last activity: 7 hours
AIM:  
#4 Posted on | Instant Rating: 8.81
You need to determine if you have the real CD for Windows, or if you have a "restore" CD from your Laptop vendor. Find out which you have and post back here.




Sign up for Folding@Home and join our team. PM me for details.

Ignorance is bliss for you, hell for me.
Captaincuba
Italian








Since: 25.10.05

Since last post: 229 days
Last activity: 104 days
#5 Posted on | Instant Rating: 4.56
I have the re installation DVD from Dell.

I don't know if this matters but when I finished burning my documents to a cdr, i got the blue screen of death.

Thanks,

Joe
Guru Zim
SQL Dejection
Administrator








Since: 9.12.01
From: Bay City, OR

Since last post: 6 days
Last activity: 7 hours
AIM:  
#6 Posted on | Instant Rating: 8.81
The Dell CD may not be a full Windows install - it may just return it to a "factory" condition. Try booting up with it in the drive to see what your options are.

Odds are, if it is a factory restore, it will wipe out your HD anyway.

You might want to call Dell support to be sure what your options are - some of them come with a diagnostic partition and some other recovery tools.




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Ignorance is bliss for you, hell for me.
El Nastio
Andouille








Since: 14.1.02
From: Ottawa Ontario, by way of Walkerton

Since last post: 4 days
Last activity: 1 day
ICQ:  
#7 Posted on | Instant Rating: 7.22
Hello from The W's local Dell technician....



The Dell CD WILL be a full Windows install disc. Dell OS cd's say "Re-installation" due to the OS already being on the system. The OS CD's (or DVD in this case) will ALWAYS allow you to perform a clean install. Windows XP or Vista. Period. EVen the Vista Upgrade DVD's give you the choice of an Upgrade Install or a Clean Install.


The CD's you have will let you do a full OSRI. Of course, you'll lose all of your data. A last resort to be sure, and I'd do it with a Dell tech if you ain't too sure.


You're in a tough pickle Cap'ncuba. I wish you the best.

(edited by El Nastio on 30.5.07 0159)


Yes, I finally have updated the Troll Moment of the Week! This week is brought to you by ;

"STONEBOY!" , who brought us the following such pieces of wisdom as:

STONEBOY!: "THIS GOES MESSAGE GOES OUT TO ALL CANADIANS ESPECIALLY MONTREAL WHEREVER THE F#CK THAT IS".

Kidbrooklyn: "Please god tell me that you're making fun of the douche who started this thread...

Wait, no he isn't. He's serious. I hadn't read his previous brilliance before. I apologize" (in reference to a reply by James1978).


Click Here (The W) to read the rest of it!

BXVI
Captaincuba
Italian








Since: 25.10.05

Since last post: 229 days
Last activity: 104 days
#8 Posted on | Instant Rating: 4.56
I was just about to post that it is a full install disk...you beat me to it.

All fo my docs are burned safely away...

Going for the clean install...wish me luck!

UPDATE:

So Dell called me and walked me through the reformat. He mailed me the remaining steps. When I went to install Windows fresh on my drive, the prompt tells me that there is already an OS on this partition. I explain that to the tech when he calls back and he tells me that when I reinstall the old one will be gone. I concede and continue.

I finally finish the install, adjust my settings, etc and get ready to reboot to install my drivers and at the prompt it asks me to choose between the two OS on this had drive:

Windows XP Media Center
Windows XP Media Center

So I am now virus free...but with TWO copies of XP on my had drive.

SIGH...any advice here?

Thanks again,

CC

(edited by Captaincuba on 30.5.07 1745)
El Nastio
Andouille








Since: 14.1.02
From: Ottawa Ontario, by way of Walkerton

Since last post: 4 days
Last activity: 1 day
ICQ:  
#9 Posted on | Instant Rating: 7.22
After a true CLEAN install of Windows XP you should not have two options (I help several people do OSRI's everyday and not once have I seen this happen).


Did you delete and then format the partition (using the NTFS file system)? If not then there's a chance you got yourself a PARRELLELLELELEL/"dirty" install, which personally I would try to avoid.


- Did you at any point during the install did it ask you "press 'L'?
- Did you delete the exsisting C:\ partition?
- Did you get the option to format using the NTFS file system?


If the answer to any of those three questions are "nO', then you didn't do a clean install.



Yes, I finally have updated the Troll Moment of the Week! This week is brought to you by ;

"STONEBOY!" , who brought us the following such pieces of wisdom as:

STONEBOY!: "THIS GOES MESSAGE GOES OUT TO ALL CANADIANS ESPECIALLY MONTREAL WHEREVER THE F#CK THAT IS".

Kidbrooklyn: "Please god tell me that you're making fun of the douche who started this thread...

Wait, no he isn't. He's serious. I hadn't read his previous brilliance before. I apologize" (in reference to a reply by James1978).


Click Here (The W) to read the rest of it!

BXVI
Captaincuba
Italian








Since: 25.10.05

Since last post: 229 days
Last activity: 104 days
#10 Posted on | Instant Rating: 4.56
The drive had 3 partitions, i deleted 2, but the 3d (c drive) could not be deleted because it had files that setp needed.

The tech told me to continue on this drive anyway (although I told him about the prompt that said there was an existing OS), and I did hit L to refomat, it went through the whole process, then proceeded to the 39 minute install.

So to answer yout questions:

- Yes I pressed L
- I tried, but it has files Setup needed
- Yes, the tech told me to use NTFS (Quick)

I really appreciate the help.

Joe

(edited by Captaincuba on 31.5.07 0905)
El Nastio
Andouille








Since: 14.1.02
From: Ottawa Ontario, by way of Walkerton

Since last post: 4 days
Last activity: 1 day
ICQ:  
#11 Posted on | Instant Rating: 7.22
There's should be no reason why you couldn't delete the c:\ partition.

You should have three partitions;

1) FAT
2) NTFS (C:\).....this one is the bigest one.
3) FAT32


Did you highlight the NTFS partition press "D", then press "ENTER", then press "L"?

If you did that method the lone NTFS partition should be Unpartitioned Space. That big ass unpartition space is what you should be setting up Windows on and in doing so you wouldn't have two copies of XP on boot up.



Yes, I finally have updated the Troll Moment of the Week! This week is brought to you by ;

"STONEBOY!" , who brought us the following such pieces of wisdom as:

STONEBOY!: "THIS GOES MESSAGE GOES OUT TO ALL CANADIANS ESPECIALLY MONTREAL WHEREVER THE F#CK THAT IS".

Kidbrooklyn: "Please god tell me that you're making fun of the douche who started this thread...

Wait, no he isn't. He's serious. I hadn't read his previous brilliance before. I apologize" (in reference to a reply by James1978).


Click Here (The W) to read the rest of it!

BXVI
wmatistic
Andouille








Since: 2.2.04
From: Austin, TX

Since last post: 46 days
Last activity: 3 days
AIM:  
#12 Posted on | Instant Rating: 3.08
    Originally posted by El Nastio
    After a true CLEAN install of Windows XP you should not have two options (I help several people do OSRI's everyday and not once have I seen this happen).


    Did you delete and then format the partition (using the NTFS file system)? If not then there's a chance you got yourself a PARRELLELLELELEL/"dirty" install, which personally I would try to avoid.


    - Did you at any point during the install did it ask you "press 'L'?
    - Did you delete the exsisting C:\ partition?
    - Did you get the option to format using the NTFS file system?


    If the answer to any of those three questions are "nO', then you didn't do a clean install.


I should add in here that I have seen this happen, though I don't know if it's the same instance. I personally have deleted all partitions on a drive using the XP CD, installed a fresh copy of windows and then had it tell me there are two versions on boot up. However both selections boot to the same instance of XP and there are no remaining traces of the previous install from before the format. No clue what causes this glitch, but I'm guessing it has something to do with using the XP CD itself to repartition the drives first and it's not consistent. Not sure if I used quick or full format in the cases when I've seen it, but it's happened more than once.

Having said that, it does appear like his is a different case in which the tech was an idiot who told him to not delete the C drive and just install on top of it. A quick look at the documents and settings folder should provide enough evidence to be sure. When pressing L it's likely that it was asking about the other two partitions, not the C one that was installed to.

My advice? Try again, but remove that C partition this time.

(edited by wmatistic on 31.5.07 0855)
Captaincuba
Italian








Since: 25.10.05

Since last post: 229 days
Last activity: 104 days
#13 Posted on | Instant Rating: 4.56
The other 2 partitions were very small FAT & FAT32 like you said.

The C: was half filled before I reformatted.

After reformat it was empty.

So maybe it is what happened to wmatistic. Either way it's a pain to have to choose which of my two OS i want to use.

I'm going to start from scratch again later, and follow your steps.

I'll let you know how it goes.

CC


Guru Zim
SQL Dejection
Administrator








Since: 9.12.01
From: Bay City, OR

Since last post: 6 days
Last activity: 7 hours
AIM:  
#14 Posted on | Instant Rating: 8.81
Alterntatively, if that is ALL that is wrong with it, you can set the boot to default to one of them and have it set to 0 seconds so that it will just flash through it... just a thought.




Sign up for Folding@Home and join our team. PM me for details.

Ignorance is bliss for you, hell for me.
Merc
Potato korv








Since: 3.1.02
From: Brisbane, Australia

Since last post: 1285 days
Last activity: 1264 days
#15 Posted on | Instant Rating: 5.71
In line with what Guru said, maybe you just need to edit boot.ini
http://support.microsoft.com/default.aspx?scid=kb;en-us;289022
Captaincuba
Italian








Since: 25.10.05

Since last post: 229 days
Last activity: 104 days
#16 Posted on | Instant Rating: 4.56
THANKS TO ALL!!!

Im back up and running like new.

I appreciate the help.

CC
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