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The W - Internet & Computers - UGH, need help
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StaggerLee
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Since: 3.10.02
From: Right side of the tracks

Since last post: 22 hours
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#1 Posted on | Instant Rating: 2.45
I go to put a cd into my disc drive and once its there, nothing happens. I try to open up WMP and select RIP, since I was going to put it in Itunes eventually, and my media player tells me there is no CD/DVD drive.

I check the system and it tells me that the drive is un-installed, but I cant figure out HOW that happened, or how to fix it.

I ran a program thinking the driver might be non functioning, but it shows up as good.

I opened up the case, and everything seems to be plugged in.


Any suggestions?


Thanks!
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Since: 9.12.01
From: Bay City, OR

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#2 Posted on | Instant Rating: 8.81
Does the drive show up in your BIOS when you turn the computer on?

If you boot to a different OS (like with a boot disk) does your computer recognize the drive?

Can you boot from a CD Rom?

You need to determine if this is a hardware issue or an OS issue. If the answer is yes to the above, you probably have an issue in Windows.




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Since: 3.1.02
From: GA in person, NJ in heart

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#3 Posted on | Instant Rating: 6.77
I had a problem like that once. The cable connecting the CD drive kept slipping out. If it is a hardware problem, it may be as simple as that.



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Keeper
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Since: 1.3.02
From: Worcester, MA

Since last post: 327 days
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#4 Posted on | Instant Rating: 8.94
Have you recently installed or uninstalled any software that burns Cd's?

If so it could be a problem with corrupt filters in the registry. Unfortunately I only know how to fix this in XP and not in Vista. Although removing all burning software might solve the problem. Here is a link to the Knowledge Base article explaining it for XP.

(edited by Keeper on 6.3.07 1309)


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Since: 25.2.02

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#5 Posted on | Instant Rating: 6.13
Realizing you checked the connections, did you make specifically sure the drive cable was securely connected to the mother board?

(I suggested that for somebody else before here, and that turned out to be the problem.)
StaggerLee
Scrapple








Since: 3.10.02
From: Right side of the tracks

Since last post: 22 hours
Last activity: 8 hours
#6 Posted on | Instant Rating: 2.45
ALl the cables are fastened tightly, and attatched to the mother board.

The drive shows up in BIOS.

I do not have a different OS on a boot disk to try out, and I dont know how to boot from a CD ROM.


El Nastio
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Since: 14.1.02
From: Ottawa Ontario, by way of Walkerton

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#7 Posted on | Instant Rating: 6.97
Stagger,

If it's seen in the BIOS, that's a good sign. However it still could be a hardware problem. Here's some simple steps you can try.....

- If you have a Dell system, you can tap the F12 button as soon as your system starts up to access the "one time boot menu" (which is misleading, as you can get there multiple times). From there you can boot from the CD drive (but be sure to press the "any key" to boot to the CD!). Also, you can boot to the utility partition and run diagnostics. Specificlly, go to "custom test" and then run the Drive Self test/Built in Self test for the optical drive.

- For a non- Dell system, you can still change the boot order in the BIOS. Change it so the system looks for the CD room drive first, then put ina bootabel CD.

- When did the problem start? if it started recently try a system resotre. Go to Help and Support from the start menu and type in "system restore" to find out more.

- Deleting the upper/lower filters in the registry could also fix this for you. myfixes.com should have an article on it.


Hope this helps!



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Since: 2.1.02
From: Hawthorne, CA

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#8 Posted on | Instant Rating: 6.86

    Originally posted by El Nastio
    When did the problem start? if it started recently try a system restore.
I had your very same problem a couple years ago with XP, and a system restore did the trick for me. I had just installed a new CDRW and the latest edition of Nero that came with it. Then both of my optical drives stopped showing up in "My Computer", but still showed up in the BIOS.

It turns out that the install of Nero deletes 2 Windows files that relate to your optical drives (I forget which ones) and replaces them with their own, but if Windows doesnt recognize these replacements or the original files arent properly replaced at all (like in my case), then Windows cant "see" your optical drives anymore.

Long story short, I found out all of the above after a few Google searches, system restored back to the day before my CDRW/Nero install, and I was all good again.



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