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The W - Pro Wrestling - My game of chicken with the WWE Network continues - their latest email (Page 2)
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BigDaddyLoco
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Since: 2.1.02

Since last post: 22 hours
Last activity: 5 hours
#21 Posted on | Instant Rating: 4.76
WTF? They cancelled my subscription?


    Your subscription has been cancelled, and as result you will no longer have access to WWE Network.

    Your refund has been approved and a credit of $10.09 will appear on the statement of the credit card/debit card or PayPal account to which your subscription was billed. Please allow 5 to 7 days for your refund to be processed by your credit card company.

    You may review the WWE Network Terms of Use here. If you have any questions regarding your subscription, please contact WWE Network Support.

    Sincerely,

    WWE Network Support
BigDaddyLoco
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Since: 2.1.02

Since last post: 22 hours
Last activity: 5 hours
#22 Posted on | Instant Rating: 4.76
So, I just got off the phone with these guys and they said they refunded my money for the seventh month because my six month subscription had ended.

When I reupped and the screen said I was good for another six months that somehow didn't count, because they have no record of me agreeing for six more months. Which goes back to my point about them not sending you much in the way of confirmation. (But if I go back to that renew now email and click the link it still says I signed up).

I can go and sign up again if I would like, but how long will that stick for? I was thinking all this time that opting out was going to be the problem.

The fact that they can't seem to handle this simple transaction or even care much about it is ... something

EDIT:

I also sent out an email last night, here is the reply.




    Thank you for sending your email, as we appreciate the time that you have taken to contact us.

    Please call us at 1-866-308-5684. This will allow us to do verification on the account to attempt to quickly resolve your issue.

    Thank you again for taking the time to write!

    Sincerely,
    WWE Network Support


(edited by BigDaddyLoco on 31.8.14 1058)
Guru Zim
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Since: 9.12.01
From: Bay City, OR

Since last post: 8 days
Last activity: 53 min.
AIM:  
#23 Posted on | Instant Rating: 9.14
I recall having to use Paypal to get an option that would not auto-renew last time. It may be the same now? I have not yet renewed.




Sign up for Folding@Home and join our team. PM me for details.

Ignorance is bliss for you, hell for me.
Stefonics
Bockwurst








Since: 17.3.02
From: Queidersbach

Since last post: 9 days
Last activity: 1 day
#24 Posted on | Instant Rating: 6.17
I renewed. Being over here, not being fluent in German, and fully knowing that I will be leaving in a year all factored in to my decision. We don't have cable here, and never have; everything is streamed using a DNS service. We used to have Hulu and Netflix, but because of my issues with Hulu we dropped them. The Network fits nicely into our budget and the timeframe is perfect. I will re-up in March 2015, and leave in September as my contract with the government and my subscription both expire. I kept The Network partly because of habit and mostly because I actually enjoy a lot of what they offer. I'm interested to see where they go and how it evolves (or devolves, who knows) over the next year. If I could have one request granted by them, it would be to have a complete, clear, and concise schedule that let's the viewer know when things are added. If that already exists, I have no idea how to find it. I find myself continually frustrated by wwe's sporadic adding of shows: one week I get four new Legends of Wrestling, then nothing for a month, then one new, one week off, two new, and nothing again for a month. If they had a set release day (like Tuesday for music), and they let me know what is being released and when, I would be thrilled.

$10 a month isn't a lot of money and I throw more money away on dumber shit than this on a semi-regular basis, so this wasn't much of a decision for me. When I move back to the States though, this might have a different ending.

(edited by Stefonics on 31.8.14 2319)
Lexus
Bierwurst








Since: 2.1.02
From: Stafford, VA

Since last post: 6 days
Last activity: 16 hours
AIM:  
#25 Posted on | Instant Rating: 6.26
For $10 a month, once a month my friends come and bring tacos and beer. Money well spent. They range from totally casual to minute to minute updates on Steve Blackman's big toes in case he wants to make a comeback. We always have some fun, since the Pay Per Views(for those with *gasp* cable)/Special Events bring some kind of huge WTF factor in some way that everybody can agree was awesome (almost like a 3 hour action movie where just about anything might spawn within the ole' squared circle from tables to barbed wire to the People's Elbow if the Rock had just enough of this bull crap).

It's on an auto-renewal basis. There's a way around this, and it'll help organize all automatic/online expenses in the future. Create a second checking account. Link all your purchases to it. Leave nothing in it until you wish to pay your bills. If you're responsible you'll manage it. If not, or want a simpler solution, good luck. If you know of a simpler solution, market that and make money in the wrestling industry like anyone who's ever read a word here wanted at one point.

(edited by Lexus on 1.9.14 0210)


"Laugh and the world laughs with you. Frown and the world laughs at you."
-Me.
BigDaddyLoco
Scrapple








Since: 2.1.02

Since last post: 22 hours
Last activity: 5 hours
#26 Posted on | Instant Rating: 4.76
I signed up again, and got emailed an actual confirmation this time around. Maybe I needed the Bellas to help me resign up.
JayJayDean
Scrapple








Since: 2.1.02
From: Seattle, WA

Since last post: 29 days
Last activity: 16 hours
AIM:  
Y!:
#27 Posted on | Instant Rating: 7.61
I waited until the week before WM XXX, I think the last day that they offered the free week. As a result, while I have gotten a "your subscription is about to expire" e-mail, my actual subscription doesn't expire until September 28.



Holy fuck shit motherfucker shit. Read comics. Fuck shit shit fuck shit I sold out when I did my job. Fuck fuck fuck shit fuck. Sorry had to do it....

*snip*

Revenge of the Sith = one thumb up from me. Fuck shit. I want to tittie fuck your ass.
-- The Guinness. to Cerebus



"I have enough people telling me I suck online" -- lotjx




KJames199
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Since: 10.12.01
From: #yqr

Since last post: 9 days
Last activity: 37 min.
#28 Posted on | Instant Rating: 8.74
My subscription ran out yesterday and they wasted no time in shutting it off. I thought about renewing. Then I thought about how much I hated Raw this week and how it was the first Raw I'd bothered to watch even a second of since before SummerSlam. Then I thought about how life is finite and fleeting. Then I went for a walk and felt better. Then I replaced some light bulbs and bought some groceries and made today's breakfast and felt infinitely more accomplished than I would have been if I'd sat around watching, I don't know, the Shield documentary or something.



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Guru Zim
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Since: 9.12.01
From: Bay City, OR

Since last post: 8 days
Last activity: 53 min.
AIM:  
#29 Posted on | Instant Rating: 9.14
I gave in and re-upped today after watching NXT with commercials on Hulu last night. I'm shitcanning Hulu and sticking with the network.




Sign up for Folding@Home and join our team. PM me for details.

Ignorance is bliss for you, hell for me.
CRZ
Big Brother
Administrator








Since: 9.12.01
From: ミネアポリス

Since last post: 1 day
Last activity: 21 hours
AIM:  
ICQ:  
Y!:
#30 Posted on | Instant Rating: 9.10
WWE sent me an ALERT! email letting me know my subscription had expired.

    Your WWE Network subscription has expired, but you still have time to reactivate your account before Night of Champions, Sunday, September 21 at 8E/5P. New payment plans are available.
I STILL HAVE TIME!



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