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30.7.14 0222
The W - Internet & Computers - MacBook frozen at login
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TheBucsFan
TheChiefsFan








Since: 2.1.02

Since last post: 20 hours
Last activity: 20 hours
#1 Posted on | Instant Rating: 3.12
So I downloaded a bunch of updates from the Software Updater, a couple of which required a restart. One was a Mac OS 10.5 update. Now, on the installation screen at startup, with the progress bar and the words "configuring installation" below it, the screen is frozen. The bar hasn't moved in about an hour. Will restarting the computer do damage because it's in mid-installation?
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Leroy
Andouille








Since: 7.2.02
From: Huntington, NY

Since last post: 6 days
Last activity: 2 hours
#2 Posted on | Instant Rating: 6.29
1) Do you have your initial installation disk?

2) Have you done a back up?

3) What are the specs of your Mac?

4) Is the computer hanging on the restart AFTER install, or on the actual installation?



TheBucsFan
TheChiefsFan








Since: 2.1.02

Since last post: 20 hours
Last activity: 20 hours
#3 Posted on | Instant Rating: 3.12
1) I think I do. Not sure if I brought it to Asia or left it in the States.

2) I recently had to replace the harddrive, so there is nothing on it to backup at the moment.

3) 12-inch MacBook, OS 10.5, 1.6 processor, 1 GB of RAM, I don't know what other information to include.

4) It's stuck on the installation. I downloaded the updates, restarted so they could install, and now it's frozen.
Leroy
Andouille








Since: 7.2.02
From: Huntington, NY

Since last post: 6 days
Last activity: 2 hours
#4 Posted on | Instant Rating: 6.29
I think there is a fair chance you'll have to do a fresh install if you reboot - formatting your hard drive and basically starting from scratch. My personal experience is that rebooting during an OS update won't "damage" your hardware, but might corrupt the boot sector forcing you to reinstall the OS and redo the update.

There is a chance the drive is bad (which *could* explain why it froze during the update), in which case, you're still in the same boat. At this point, there's only way to find out, and that is to reboot, so...

I would do the following:

1) Reboot and immediately boot to an installation disk (Hold Command and C with the OS disk in the drive)

2) Run Disk Utility from the Installation Disk upon reboot

3) Run Verify Disk on the harddrive

4) If everything checks out, reinstall the OS and redo the update

I think the biggest concern is that you have a bad hard drive, but I wouldn't worry about that until AFTER you Verify the Disk. AND DO REGULAR BACK UPS!!
TheBucsFan
TheChiefsFan








Since: 2.1.02

Since last post: 20 hours
Last activity: 20 hours
#5 Posted on | Instant Rating: 3.12
I rebooted without the startup disk and it appears to be working like normal, though without the updates I downloaded. All the limited data that was on the drive is there and appears to be undamaged. There's an authorized Apple repair shop here in Cambodia that's where I got the new HD put in so I think I'll take it back to them to get it sorted out.
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I'll second that it sounds like the power supply is what blew, the only thing I'd add is that if it was a power surge there is a chance it's dying wish was to fry your motherboard.
- wmatistic, My 'puter asploded (2007)
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