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30.5.20 1836
The W - Internet & Computers - Help! A virus!
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Big Bad

Since: 4.1.02
From: Dorchester, Ontario

Since last post: 529 days
Last activity: 98 days
#1 Posted on | Instant Rating: 5.43
Ok, so I've got a variation on the "about:blank" virus on my computer. Everytime I log into my e-mail account, I'm inundated with pop-ups telling me that (ironically) I have spyware on my computer. It also turns my e-mail page into a page with a generic search engine on it.

A check of my Ad-Aware, Spybot and Norton Antivirus shows me as being clean, annoyingly enough. As well, ZoneAlarm readings are normal. Another wrinkle is that when I tried to download my Windows Updates, it also led to the generic search page.

So, in summation, help!

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SeVen ™

Since: 11.1.02
From: Japan

Since last post: 4497 days
Last activity: 4328 days
#2 Posted on | Instant Rating: 5.44
Do you have M$ Java installed? If you do install Sun Java. And every pop up that shows up enter the url into your restricted zone in I.E. That worked for me.

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Polska kielbasa

Since: 13.6.03
From: Washington, DC

Since last post: 4479 days
Last activity: 4479 days
#3 Posted on | Instant Rating: 7.99
I would try Moosoft's The Cleaner or HijackThis.

There also appear to be a number of possible solutions to about:blank on Google. Have you tried any of them? If none of these work, more details on your email client, browser, OS etc would be helpful.

(If you're using webmail in IE, you could always switch to Firefox.)

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Since: 25.2.04
From: Keystone State

Since last post: 4404 days
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#4 Posted on | Instant Rating: 6.77
In addition to HijackThis, I use CWShredder, if only because it makes life easier and automatically removes a lot of the problem programs. HijackThis only gives you a big long list and lets you pick and choose what to remove. Then you remove a crucial program, and the computer blows up.

It looks like the CWShredder website is down (at least I can't see it), but just do a search for it on Google or Yahoo to find it. It does all the work; all you have to do is double click.

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Six Degrees of Me

Since: 21.2.02

Since last post: 43 days
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#5 Posted on | Instant Rating: 7.57
This is about as good a source as any...

Click Here (

And yes, I know...I'll hear it from the other side too. But the Anti-Spyware section at the top is the dead nuts for keeping this type of stuff off of your system. Links and all - one stop shopping.


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Potato korv

Since: 3.1.02
From: Brisbane, Australia

Since last post: 3335 days
Last activity: 3313 days
#6 Posted on | Instant Rating: 3.40
    Originally posted by Roy.
    In addition to HijackThis, I use CWShredder, if only because it makes life easier and automatically removes a lot of the problem programs.

CWShredder only picks up one particular(?)/a limited number of variations. My friend has the same problem and I found the forums at to be a pretty good resource.
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This is about what I expect... I'm hoping someone has personal experience opposite of this, and can tell me what they know about it. I expect it's a terrible idea, I'm hoping to learn how it isn't.
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