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The W - Internet & Computers - Frickin computer crap!!!
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Cerebus
Knackwurst








Since: 17.11.02

Since last post: 3 days
Last activity: 1 day
#1 Posted on | Instant Rating: 2.34
Ok, so I installed a 2nd harddrive last night to get some videos and mp3s off it and somehow I lose access to my two burners. It's killing me here... what the hell caused this? I took out the harddrive and I still show that I don't have any rom drives but there doesn't seem to be anything connection wise, wrong with it.

Also, before I did this, I installed service pack 2, but I did a system restore thinking that might have been the problem, but no it wasn't. Any suggestions, besides getting rid of shitty XP?

---

on another note, if anyone knows stuff about 'messing around with video files' please send me a PM, I have a question or three for you. Thanks.



Cerebus: RIP 1977-2004.

"What do you think it's like being created by a manic-depressive, paranoid schizophrenic, hypochondriac, misogynist with delusions of grandeur and a messiah complex?"
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Mr Heel II
Bratwurst








Since: 25.2.02

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#2 Posted on | Instant Rating: 7.30
I know this is a simple and stupid thought, and you did say there didn't seem to be anything wrong connection-wise, but when you checked the connections, did you check the drive cable at the motherboard? I had that pull loose once in a similar situation and didn't catch it until after I'd closed the case up, restarted the PC, and wondered where they went.
Cerebus
Knackwurst








Since: 17.11.02

Since last post: 3 days
Last activity: 1 day
#3 Posted on | Instant Rating: 2.34
You see... it's always the stupidest things that you don't think of. Yeah, the connector cable pulled halfway out of the motherboard. Now I feel stupid for not thinking of it in the first place.

Mostly, Sp2 keeps screwing up everytime I try installing and I'm used to that being the problem. Guess I owe it an apology, but I'm not gonna reload it again.

Thanks a ton, I wouldn't have thought of that...

I DO still need help with the video stuff though...



Cerebus: RIP 1977-2004.

"What do you think it's like being created by a manic-depressive, paranoid schizophrenic, hypochondriac, misogynist with delusions of grandeur and a messiah complex?"
DJ FrostyFreeze
Knackwurst








Since: 2.1.02
From: Hawthorne, CA

Since last post: 2 days
Last activity: 12 hours
#4 Posted on | Instant Rating: 4.95

I'm having the EXACT same problem. I replaced my CDRW a few months ago and everything was fine for about 10 minutes. I even installed the included Nero CD-Rom with the new CDRW, so I knew it worked. Then Nero says it cant find my CDRW. Next thing I know, windows (XP) doesnt see my CDRW or my DVD-ROM!

The manufacturers of both drives say it's a drivers problem that they cant help me with, and I dont know what else to do. I was hoping I had the same problem as Cerebus, but I dont. Everything is plugged in snug & tight.

Any suggestions?



One Kool Kitty
-The Thread Killer
Guru Zim
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Since: 9.12.01
From: Bay City, OR

Since last post: 1 day
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#5 Posted on | Instant Rating: 8.81
Do they get recognized at the POST? Usually you will see a list of all HW on the IDE channels.

Have you checked to make sure they are set up correctly on the same IDE channel? One should be master, the other slave.

Try removing the IDE cable from one of the devices to see if it comes up. If so, disconnect it and try the other. Make sure to check the POST to see if they are listed at boot time.

I'm guessing it's a Master/Slave issue, but it could be a bad cable.



Willful ignorance of science is not commendable. Refusing to learn the difference between a credible source and a shill is criminally stupid.
DJ FrostyFreeze
Knackwurst








Since: 2.1.02
From: Hawthorne, CA

Since last post: 2 days
Last activity: 12 hours
#6 Posted on | Instant Rating: 4.95

I set the Master/Slave thingy the exact same way the old CDRW was set before I replaced it. But if that was the problem, would it go unrecognized right away, or is there any chance it would get recognized for a few minutes, then suddenly not be recognized?

I tried the removing the IDE cable thing too. I shut down, removed, then restarted a few times. Didnt work.

I also tried using the old IDE cable and the one that came with the new CDRW, neither worked.

If by "POST", you mean that white-lettering-on-black-screen list of all my HW that shows during startup (right below where it tells me how much RAM I have), then yes, they both show up there.

They also *kinda* show up in my device list, but with error icons next to them (The LG DVD-ROM came with the computer, the Memorex drive is the new CDRW). But they dont show up at all in "My Computer".

I pray that all of the badly-worded crap above somehow magically opens your eyes to what the hell is wrong with my computer & helps you help me come up with a solution.

*Crosses fingers*



One Kool Kitty
-The Thread Killer
Guru Zim
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Since: 9.12.01
From: Bay City, OR

Since last post: 1 day
Last activity: 8 hours
AIM:  
#7 Posted on | Instant Rating: 8.81
What is the exact wording when you look at the warning message in Device manager?

//edit: POST = Power on Self Test. The fact that you can see both devices there means that it is probably not a problem with your IDE cable, or with having the secondary IDE channel enabled.

Do you have a CD-Rom that you know the machine will boot from? If so, you could try setting up the boot order in BIOS to go from a CD before the HD and then try booting to the CD rom. If it works, then you know it isn't a HW issue but is definitely a configuration issue in your OS.

If you can post the error / warning in your OS, we can probably figure out what is going on with your burner and DVD.

(edited by Guru Zim on 2.2.05 2334)


Willful ignorance of science is not commendable. Refusing to learn the difference between a credible source and a shill is criminally stupid.
AWArulz
Knackwurst








Since: 28.1.02
From: Louisville, KY

Since last post: 2 days
Last activity: 3 hours
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Y!:
#8 Posted on | Instant Rating: 4.72
Freeze

Sounds to me like the drivers weren't (aren't?) right OR one of the devices is interacting with the others badly. Check and make sure they are right - or at least check in with your manufacturer.

Of course, all the other stuff, hardwarish that people have suggested.

Then go back to device manager, - right mouse on my computer, properties, hardware, then device manager.

Step 1: Right mouse on ALL the things with those error messages and uninstall them..

Step 2: Then go up to the top of device manager and select Action, then scan for hardware changes.

Step 3: If your stuff is right, XP ought to reinstall everything properly.

If this doesn't work, you might try unpluging one of the new devices while performing the same steps and try to identify the offending hardware.

Going back and reading your initial post... OK, I don't know what this "nero" is, but I might uninstall that in this process along the way. (in otherwords, prior to trying steps one two and three.



(edited by AWArulz on 3.2.05 0711)


You're putting Descartes before the horse!
DJ FrostyFreeze
Knackwurst








Since: 2.1.02
From: Hawthorne, CA

Since last post: 2 days
Last activity: 12 hours
#9 Posted on | Instant Rating: 4.95

    Originally posted by Device Manager Error Message
    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

    Click Troubleshoot to start the troubleshooter for this device.
I get that same message for both drives. I've tried their troubleshooting methods several times with no luck. The manufacturers of both drives say that the Window's drivers must be corrupted & there's nothing they can do about that. Shouldnt there be some drivers I can install from Microsoft's website? I looked around, but couldnt find anything.

AWArulz: I tried what you suggested a couple times too & that didnt work either. I also uninstalled the Nero CD burning software almost right away. I should've known better. I installed that program with my first burner in '99 and it caused all sorts of other problems then too.



One Kool Kitty
-The Thread Killer
Guru Zim
SQL Dejection
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Since: 9.12.01
From: Bay City, OR

Since last post: 1 day
Last activity: 8 hours
AIM:  
#10 Posted on | Instant Rating: 8.81
Installing Nero may have put an ASPI layer in place that would affect both drives. I'm not sure if removing Nero would remove that, though.

I use Nero all the time and it is my favorite app for burning. I don't think the issue is there, but since it is the last thing that worked with your CD Roms it may have been the cause.

I'll see what I can dig up later if I have a chance.



Willful ignorance of science is not commendable. Refusing to learn the difference between a credible source and a shill is criminally stupid.
Guru Zim
SQL Dejection
Administrator








Since: 9.12.01
From: Bay City, OR

Since last post: 1 day
Last activity: 8 hours
AIM:  
#11 Posted on | Instant Rating: 8.81
http://www.nero.com/us/Support_News_Service_Pack_2_Inquiries.html

Do you have the affected version?



Willful ignorance of science is not commendable. Refusing to learn the difference between a credible source and a shill is criminally stupid.
DJ FrostyFreeze
Knackwurst








Since: 2.1.02
From: Hawthorne, CA

Since last post: 2 days
Last activity: 12 hours
#12 Posted on | Instant Rating: 4.95

Possibly (Although I DL'd SP2 before I installed Nero, but that probably shouldnt matter). I vaguely remember seeing that compatibility message with Nero, but I probably ignored it. Do you think DL-ing that update now will help me, or do I have to re-install Nero from scratch, THEN DL the update? If it's the latter, I might have a problem because Windows doesnt recognize either of my ROM drives, so I cant reinstall Nero from the CD-ROM.



One Kool Kitty
-The Thread Killer
Keeper
Italian
Moderator








Since: 1.3.02
From: Worcester, MA

Since last post: 202 days
Last activity: 1 day
#13 Posted on | Instant Rating: 7.34
I have had similar problems with a couple of PC's here at work after installing or uninstalling burning software. It was with only one drive installed, but it could be the same thing.

Here is the link to the Microsoft Knowledge Base article that fixed it for me.

You need to edit the registry, so back it up first!

Hope this helps.

(edited by Keeper on 3.2.05 1746)


Murphy's Law "The odds of the bread landing buttered side down are directly proportional to the price of the carpet."
DJ FrostyFreeze
Knackwurst








Since: 2.1.02
From: Hawthorne, CA

Since last post: 2 days
Last activity: 12 hours
#14 Posted on | Instant Rating: 4.95

Oh man, all that sounds scary.

HOWEVER, I am hoping to replace that computer soon anyway and give it to my wife. Once I've saved everything to my new computer (or external HD), How do I reformat (wipe the HD clean) without using the Windows CD-ROM (Since I cant)?



One Kool Kitty
-The Thread Killer
Keeper
Italian
Moderator








Since: 1.3.02
From: Worcester, MA

Since last post: 202 days
Last activity: 1 day
#15 Posted on | Instant Rating: 7.34
Its not bad. I have done it a half dozen times with no problems.

As for wiping the hard drive. If your computer recognizes the CD at POST, you might still be able to boot off of the CD. You can test it by putting the CD in the drive and rebooting.






Murphy's Law "The odds of the bread landing buttered side down are directly proportional to the price of the carpet."
Guru Zim
SQL Dejection
Administrator








Since: 9.12.01
From: Bay City, OR

Since last post: 1 day
Last activity: 8 hours
AIM:  
#16 Posted on | Instant Rating: 8.81
Keeper is correct. Your CD-Roms are probably working properly since they are picked up at boot time. It is just in your software configuration (in this case, your Operating System) that they are broken.

If you have any CD that you know has a boot option on it, you can set up your BIOS to boot from CD before the boot from HD option and then try booting your computer with that CD in the CD Rom drive.

This is easier than it sounds.

On boot, you will probably have to hit Del, F2, Backspace, or Enter. It will say something like "Hit for setup". Hit

From there, look for a boot options or boot order label. Generally this is on the second page of BIOS options.

Don't change anything else! If you think you may have accidentally changed something, look for the option to exit without saving.

Read each confirmation message and make sure you know what it says. If you get to a point where you are simply confused, DON'T just hit enter to get out of the menu. Turn your computer off and find a 15 year old.



Willful ignorance of science is not commendable. Refusing to learn the difference between a credible source and a shill is criminally stupid.
DJ FrostyFreeze
Knackwurst








Since: 2.1.02
From: Hawthorne, CA

Since last post: 2 days
Last activity: 12 hours
#17 Posted on | Instant Rating: 4.95

I was able to boot from my XP CD today, so I guess that's one positive so far. Thanks for all the help, BTW.

Is it possible for me to load XP from the CD to my HD (& replace those corrupted drivers in the process) without losing everything (including SP2)?



One Kool Kitty
-The Thread Killer
Merc
Potato korv








Since: 3.1.02
From: Brisbane, Australia

Since last post: 1102 days
Last activity: 1080 days
#18 Posted on | Instant Rating: 5.71
If you can partition your hard drive, load XP into the new partition and try to recover the old one using a restore point if you have that option turned on.
Guru Zim
SQL Dejection
Administrator








Since: 9.12.01
From: Bay City, OR

Since last post: 1 day
Last activity: 8 hours
AIM:  
#19 Posted on | Instant Rating: 8.81
You've got good hardware, and you've said that you were going to reformat for your wife again later. My advice would be to take the stuff off of the PC now and just do the reformat for your wife.

It's going to be a pain to work through any options to save the current setup. I think we've ruled out any "Easy fix" solutions at this time.

I would have recommended a system restore, but you said that you already tried that and it didn't work, so I don't think that there is anything else that I can offer in terms of simple to explain fixes.

If you want advice on how to get the data off of the computer, let me know what other systems you have in the house and we can come up with a quick ad-hoc network setup or something.




Willful ignorance of science is not commendable. Refusing to learn the difference between a credible source and a shill is criminally stupid.
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My guess is that you had a bunch of garbage traffic coming in and/or out of your computer. The router eliminated this "noise" and now you've got your full connection speed to work with.
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