This is for the sister-in-law's father again. Turns out the version of Norton Internet Security he was running had issues with the "user accounts" option.
Anyhow...we've got him running just Norton Anti-Virus 2005, and installed a router with firewall capabilites. Everything is going very well, his internet, e-mail everything are back.
But...for some reason, he can't download anything, or open any web based e-mail services. He can log in, but it won't open the inbox. Is this possibly a firewall setting? If anyone's heard of anything like this I'd appreciate a head start before I get over there.
It works for all other internet sites, and Outlook works fine, just web based e-mail and downloads...very odd.
...and it appears to be fixed. http://techie-buzz.com/online-security/youtube-hack-update.html EBaumsworld and 4Chan are apparently assigning blame to each other...