I recently started having problems with my Firefox. First all my bookmarks have disappeared and I am unable to restore them. When I try to add a new bookmark, it does nothing. The window pops up but when I click "ok", nothing happens. And two days ago all my cookies disappeared. And Firefox doesn't seem to be making any new ones? I really like Firefox and like to keep it. Can you help me to fix these problems?
My first thought is a profile issue. Try here C:\Documents and Settings\\Local Settings\Application Data\Mozilla\Firefox\Profiles - see what profile it's using. Try here C:\Documents and Settings\\Application Data\Mozilla\Firefox\Profiles - see if they match If not, there should be an old profile stored there that would contain the bookmark backup and cookies.txt Or just go here http://www.mozilla.org/support/firefox/profile and let the experts help you.
http://www.download.com/IrfanView/3000-2192_4-10335353.html?tag=lst-0-1 That's a link to download.com to get irfanview. It's a free application that did not have any spyware the last time that I used it.