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17.4.14 0730
The W - Internet & Computers - Firefox problems
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jentos
Cotto








Since: 16.12.02
From: Minneapolis

Since last post: 1770 days
Last activity: 72 days
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#1 Posted on | Instant Rating: 3.66
I recently started having problems with my Firefox. First all my bookmarks have disappeared and I am unable to restore them. When I try to add a new bookmark, it does nothing. The window pops up but when I click "ok", nothing happens. And two days ago all my cookies disappeared. And Firefox doesn't seem to be making any new ones? I really like Firefox and like to keep it. Can you help me to fix these problems?

Thank you guys.
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samoflange
Lap cheong








Since: 22.2.04
From: Cambridge, MA

Since last post: 182 days
Last activity: 175 days
#2 Posted on | Instant Rating: 6.28
Any reason why you can't just reinstall it?



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jentos
Cotto








Since: 16.12.02
From: Minneapolis

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Last activity: 72 days
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#3 Posted on | Instant Rating: 3.66
I tried reinstalling but the problem didn't go away.
Merc
Potato korv








Since: 3.1.02
From: Brisbane, Australia

Since last post: 1100 days
Last activity: 1078 days
#4 Posted on | Instant Rating: 5.71
My first thought is a profile issue.
Try here C:\Documents and Settings\\Local Settings\Application Data\Mozilla\Firefox\Profiles - see what profile it's using.
Try here C:\Documents and Settings\\Application Data\Mozilla\Firefox\Profiles - see if they match
If not, there should be an old profile stored there that would contain the bookmark backup and cookies.txt
Or just go here http://www.mozilla.org/support/firefox/profile and let the experts help you.
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