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25.10.14 0830
The W - Internet & Computers - Dell Recalls 4 Million Laptop Batteries
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Leroy
Boudin blanc








Since: 7.2.02

Since last post: 9 days
Last activity: 8 days
#1 Posted on | Instant Rating: 5.77
Mostly FYI...

Dell Recalls 4 million Batteries



    The battery packs were included in some models of Dell's Latitude, Inspiron, XPS and precision mobile workstation notebooks. Dell launched a , [sic] that described the affected models. Williams said the website would tell consumers how to get free replacement batteries from Dell.

    ...

    Consumers with affected laptops should only run the machines on a power cord, said Scott Wolfson, a spokesman for the Consumer Product Safety Commission.

    ...

    There have been numerous recent news reports about Dell laptops bursting into flames, and pictures of some of the charred machines have circulated on the internet.

    Dell, the world's largest maker of personal computers, confirmed that two weeks ago, one of its laptops caught fire in Illinois, and the owner dunked it in water to douse the flames.



Well, that's... bad. Apple is looking into their batteries as well.

Something I hadn't even thought of:



    Most of the incidents reported to the CPSC occurred around the home, but transportation-safety officials have become increasingly concerned about the threat of a laptop causing a catastrophic fire aboard a commercial jetliner.


I guess, in some ways, it's good timing with the whole "airport lockdown" situation. Still, quite a little problem Dell has here.
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El Nastio
Andouille








Since: 14.1.02
From: Ottawa Ontario, by way of Walkerton

Since last post: 4 hours
Last activity: 4 hours
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#2 Posted on | Instant Rating: 6.95
I'll save all of you Dell owners the hassle and post the link here. Spread the word to your friends about this site.

Click Here (dellbatteryprogram.com) to go to the recall site. Follow the directions and you should be fine.

Call volume has gone through the roof here in Ottawa. We have 50 calls in waiting queue right now. Insane. Simply insane. Needless to say, I'm living in the cubicle right now.

If you guys could post this link around other boards, that'd be great (certianly will make my job easier!).



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BXVI
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Since: 1.3.02
From: Worcester, MA

Since last post: 391 days
Last activity: 15 hours
#3 Posted on | Instant Rating: 8.92
I was eating lunch when my boss emailed me the article about the recall. I checked on the website, and much to my displeasure, every Dell model that are in use in my company were listed as possibly having a defect. For the next hour or so, I had to run around the office and get everyone's batteries and check them on the site. Luckily, none of them came up as bad, and I ended up 15 of 15.

I still have people that are traveling or on vacation, but hopefully they will also have batteries that are not on the list.

I am glad that this came out because I hope not now, or ever, to have anyone calling me for support with a computer that is on fire. ;)



Murphy's Law "The odds of the bread landing buttered side down are directly proportional to the price of the carpet."
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