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30.9.16 1723
The W - Random - Computer Help
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El Nastio
Boudin blanc








Since: 14.1.02
From: Ottawa Ontario, by way of Walkerton

Since last post: 4 days
Last activity: 7 hours
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#1 Posted on | Instant Rating: 7.33
I'm having some virus problems. I ran Norton, and it says I'm clean (the definitions are all uptodate). But I went online and I ran this program called "BitDefender" (an online virus scanner) and it says I have several infected files in a directory called C:\_RESTORE\TEMP. The file extention is *.CPY

There's well over 23000 (twenty three THOUSAND) of these files. And they're all named something weird. C:\_RESTORE\TEMP\A0066695.CPY is an example.

(the message BitDefender pops up is C:\_RESTORE\TEMP\A0066695.CPY=>(CAB Sfx r)=>Save.exe infected: Application.Adware.SaveNow.A).

Whenever I try to find the folder or files I have to cut and paste it and run a search. I can't MANUALLY find them by looking through folders (even though I have "show hidden files and folders activated). When I do find them I can't delete them becauseit says their source file is in use (even when I go into safe mode).

The operating system is Windows ME. Any and all help to get rid of these files would be appreciated.



(edited by El Nastio on 1.8.04 1102)


Sacred Heart.....have mercy on us.
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Jaguar
Knackwurst








Since: 23.1.02
From: Phoenix, AZ

Since last post: 907 days
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#2 Posted on | Instant Rating: 6.90
I've never heard of Bit Defender, so I don't know how reliable it is. However, it seems to be telling you that these files are hidden Adware files, which is why Norton wouldn't get them because they're not actually virus files.

Maybe try downloading Ad-Aware (lavasoftusa.com) to get rid of those files. The download is here (download.com).

-Jag



Guru Zim
SQL Dejection
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Since: 9.12.01
From: Bay City, OR

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#3 Posted on | Instant Rating: 8.81
If they are in the system restore directory, as long as you don't choose to restore the system states that have them, you should be fine.

I wouldn't put an extreme amount of faith in a product that didn't explain that to you.



Willful ignorance of science is not commendable. Refusing to learn the difference between a credible source and a shill is criminally stupid.
Merc
Potato korv








Since: 3.1.02
From: Brisbane, Australia

Since last post: 1997 days
Last activity: 1975 days
#4 Posted on | Instant Rating: 3.38
I use BitDefender antispam, installed, not the online version. It's pretty good at finding shit like that, but it does go through EVERYTHING, backups of deleted items from email things like that. Technically these things are still on your system, but as Guru said just don't restore them and you should be fine. And maybe narrow the scan for next time. :)
rinberg
Boudin rouge








Since: 30.1.02
From: South Georgia

Since last post: 1726 days
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#5 Posted on | Instant Rating: 8.00
    Originally posted by Guru Zim
    If they are in the system restore directory, as long as you don't choose to restore the system states that have them, you should be fine.

    I wouldn't put an extreme amount of faith in a product that didn't explain that to you.


I have Windows ME and Guru is right. However, if you would really like to get rid of them, you need to disable System Restore, reboot, and (if you want to...) re-enable System Restore. This will remove all previous restore points and the should delete the files that Bit Defender is finding in that directory.

I don't remember off the top of my head how to disable SR, (I'm at work...) but it should be easy to look up....

Art



The question of whether computers can think is like the question of whether submarines can swim.
-Edsgar Dijkstra
BigVitoMark
Lap cheong








Since: 10.8.02
From: Queen's University, Canada

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#6 Posted on | Instant Rating: 5.26
I just had the same problem lsat week...all you do is right-click My Computer, click Properties, select the System Restore tab, and it's right there. At least, that's how you do it in XP.



The beatings will continue until morale improves.
El Nastio
Boudin blanc








Since: 14.1.02
From: Ottawa Ontario, by way of Walkerton

Since last post: 4 days
Last activity: 7 hours
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#7 Posted on | Instant Rating: 7.33
Thanks for your help guys. This techo-geek has now been humbled.

Muchly appreciated.




Sacred Heart.....have mercy on us.
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