Hi folks, I'm getting married and moving to central Michigan in a couple weeks and I'm trying to talk my fiancee into getting cable internet. It's an easier sell since I'm probably going to be working from home over the net, I was wondering if anyone here has experience with Charter Cable's high speed service. It'd be an easier sell if I was able to (honestly!) tell her that they're easy to work with and reliable. We're happy with their basic cable service ($12/month!) but I've heard horror stories about some cable net providers.
I live in Northern Lower MI (Boyne City), and we're the only city around WITHOUT cable access. So I can't really say much besides a request that next time you're on the phone with Charter, tell them to get their slow-asses into Boyne City.
I am using Charter right now, and the High Speed Internet has worked great since I signed up about 6 months ago. I have some issues with the Cable part of it (they won't give me FX), but the Internet service has been top notch.
EDIT: I apologize, I am no where near Michigan, but isn't "Charter" the same accross the country? If it isn't, I am getting screwed.
(edited by Keeper on 12.4.03 0055) They are the "Lovely Angels"
When we lived in Kalamazoo, we had and loved Charter's digital pipeline. I can't recommend their cable service despite having an excellent digital cable package that did include fx, because their reliability blew chunks. While we didn't have that many full blown outages, and the ones we did have were certainly excusable, we routinely lost individual channels for days at a time. On the other hand, we almost never lost internet access, even when the cable was out.
PS... Congrats on the impending nuptials.
"Verhoeven's _Starship Troopers_: Based on the back cover of the book by Robert Heinlein."
I've got Charter cable out here in So Cal, and I've been mulling over plunking down the cash for Pipeline. My question is, should I go ahead and buy my own cable modem rather than pay the $4.95 a month for theirs? Do they put up a big stink about using your own? A local electronics place advertises a modem for about 50 bucks that is supposedly "approved by Charter".
I have the 1.5Mbps package (including the modem). I never thought of getting my own cable modem. I was paying $22.00 a month for AOL and about another $25.00 a month for a second phone line for 56K access (at best). When I could get 25X the speed for $2.00 less ($45.00 for the "gold package")and not screw with the phone line, I jumped at the chance. It has been awesome so far, *NO* down time since I signed on! If you don't want to spend the money, and can use your existing phone line, then it *might* be worth it to stay on dial up. But if you are paying for a second phone line, then changing over is a must (this or DSL). Owning your own cable modem would probably depend on the savings you would get by doing it.
Although, Charter could be a pain is the ass for service if you don't use their equipment, that I don't know :)
(edited by Keeper on 14.4.03 2345) They are the "Lovely Angels"
I had originally heard that you could still get the lifetime plan at a few stores for a few more weeks (provided they had a box for you to buy), but my procrastination is probably my downfall here. I'm still pretty happy with Time Warner's DVR anyway.