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21.10.16 2242
The W - Random - can we revisit that kernel386 thing again?
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dumb computer chick

Since: 24.12.03

Since last post: 4685 days
Last activity: 4685 days
#1 Posted on

i found you all on a web search i did trying to figure out what the hell is wrong with my poor Dell!!!

i am getting that same "EXPLORER caused a general protection fault in module KRNL386.EXE" error that someone else had mentioned. and yes, i am worried because the people here said it was a big deal.

but what i don't understand is how this is happening, when i JUST--as in 48 hours ago--reformatted my entire hard drive. i was having this problem on a pretty regular basis and my dumb behind didn't do anything about it. but this sucks. my web pages are still freezing and occasionally crashing.

please help. i greately appreciate it!!!
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Net Hack Slasher

Since: 6.1.02
From: Outer reaches of your mind

Since last post: 4319 days
Last activity: 2739 days
#2 Posted on | Instant Rating: 6.61
Hi DCC, I was the one who had the exact same problems. If you have Kazza that might have be the root of a problem, I'd go download Ad Aware, 6.0 is what i got. You can get it at

Another trick i got was go to settings - control panel - Internet options... On the General tap click settings button. There's a thing called "Amount of disk space to use" I had mine on like 5MB, but I changed it to 25MB and the problems ended. So if you have your "Amount of disk space used" as a small number (ie under 20MB) try making it 25-40MB.

DCC I could so relate, I was weeks having that problem, very annoying. Do these simple tips and hopefully it clears up for you like it did for me. Keep me informed

Christmas is the one time of year when people of all religions come together to worship Jesus Christ. - Bart Simpson
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