We've discussed at length in previous threads how difficult it is to leave AOhelL. Now you can read their Retention Manual and feel vindicated that it's not just difficult operators. It's company policy!
"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning." --Rick Cook
Just wanted to post a heads-up. There is a conflict between Microsoft's update KB951748 and ZoneAlarm. Something about that update will cause ZoneAlarm to block your browsers from internet access and ultimately shut your connection down.