We've discussed at length in previous threads how difficult it is to leave AOhelL. Now you can read their Retention Manual and feel vindicated that it's not just difficult operators. It's company policy!
"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning." --Rick Cook
I wish Apple would release a barebones, music-only version of iTunes instead of adding new functionality to it. I love the program, but my crappy computer just can't handle it and Firefox at the same time.