Always found LongURL.org to be a very helpful tool, but seems like the site itself has been down for months (kinda afraid to even check the site anymore, in case it's been hijacked).
I see there are alternatives out there (like URL Expander and CheckShortURL) ... but I'm just curious if anyone know what happened to LongURL? Can't find any news stories or anything online, which seems odd.
Hmm, well I've seen the problem of course many times and it's always been a drive mapping getting in the way or another usb device that is conflicting. Remove whatever usb device he's trying to use and reboot.