Since last post: 2017 days Last activity: 1995 days
#1 Posted on 14.9.05 0348.16 Reposted on: 14.9.12 0348.22
My work is desktop support. We have one lady who uses a Mac, she does web/multimedia stuff, you know the drill. One of our external providers changed their setup for how she can do web page updates, no FTP for her anymore. They've set up a trusted IE site, BUT they only support IE/Win2000+ setup. Their advise: Get your Mac support people to check it out.
Turns out, that's ME.
She's running OS X, not sure what version. She'd like to use Safari as her web browser, but our own web guys have said its not possible. Problem is the Mac version of IE doesn't really cut the mustard as far as she's concerned. I can get Firefox to sort of work, but Safari is always playing up. I've changed the proxy setting and the username/pwd for the proxy server, but it keeps failing to authenticate.
Bearing in mind I'm only going to be able to change settings on her Mac and not any network settings, is there anything I can do to get Safari running OK for her? Alternately, is their another way to access the Mac support/help and updates without using Safari?