The W
Views: 95701439
Main | FAQ | Search: Y! / G | Color chart | Log in for more!
20.4.07 2137
The 7 - Random - Sears, Kmart to merge Register and log in to post!
Pages: Prev 1 2(601 newer) Next thread | Previous thread
User
Post (22 total)
SirBubNorm
Salami
Level: 33

Posts: 192/219
EXP: 217190
For next: 11992

Since: 2.1.02
From: Under the table

Since last post: 3407 days
Last activity: 3356 days
#21 Posted on 22.11.04 2325.48
Reposted on: 22.11.11 2328.15
Is Kidvantage free?

Here's what I hate about this whole thing and other return policies.

It seems as though it's being sold/advertised as a thing to get me to spend money at their store. You can buy this "insurance" policy, that you didn't overpay or get a lemon. I've even been told that if it breaks (no matter how) or I'm unhappy with it for any reason, I should bring it back. And all is well as long as that is where it ends (with the talk).

But then when the policy comes back to "bite them", I'm now faced with the inevitable guilt trip. Did this happen due to normal use? Did my kids accidentally spill something on it? Was it my fault? I find myself inevitably answering yes.

However based on the way the policy was sold to me it *really* shouldn't matter should it?

Edit: Note to self, stop asking questions on the way out. Note to people who sell the policies. My point is if you make *and* advertise the policy as a way to lure people into your store, stop complaining when people use it. Cause I don't want to be guessing if the way I'm utilizing the policy you sold me in a manner you weren't expecting.

Oh and stop asking me "Is everything current?" when it comes to checks. If you want I'll show you my license, but for you to take someone's (in this case my) word over a written document seems absurd.

(edited by SirBubNorm on 22.11.04 2345)
too-old-now
Bockwurst
Level: 48

Posts: 143/545
EXP: 779773
For next: 43775

Since: 7.1.04

Since last post: 1113 days
Last activity: 38 days
#22 Posted on 23.11.04 0847.47
Reposted on: 23.11.11 0847.47
Yes, kidvantage is free to join, all you have to give is your name and phone number. After $150 of children's clothing purchased (including Land's End), the register will give you a coupon to save 15% on your next purchase (excluding Land's End). And as noted above, they offer replacement merchandise if something wears out.

I freely admit I am working the system to best suit the needs of my family. If the service got too bad, I wouldn't shop there anymore - that's why I don't shop ToysRus anymore. But by and large, the folks at Sears are always courteous, friendly, and helpful. Since I spent several years working retail, I make a point to be friendly and helpful back to them, as I remember how a cheerful customer makes the time go by quicker.

If Sears is going to be foolish enough to put in a policy that is easily taken advantage of, isn't that their problem? I liken it to the Crazy Eddie electronics chain - who's entire advertising slogan was predicated on "take advantage of the mentally ill", aka our prices are INSANE.

ALL ORIGINAL POSTS IN THIS THREAD ARE NOW AVAILABLE
Pages: Prev 1 2Thread ahead: Students return purse with $43K in it
Next thread: Giving Blood
Previous thread: Being backstage at WWE
(601 newer) Next thread | Previous thread
The 7 - Random - Sears, Kmart to mergeRegister and log in to post!

The W™ message board - 7 year recycle

ZimBoard
©2001-2014 Brothers Zim
This old hunk of junk rendered your page in 0.184 seconds.