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19.4.07 0211
The 7 - Internet & Computers - Troubles with iPod. Register and log in to post!
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Torchslasher
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#1 Posted on 21.10.04 1548.29
Reposted on: 21.10.11 1548.52
I don't know if this belongs in here or in Random, so feel free to help me.

Anyways, I have been borrowing my brother-in-law's iPod Mini for a few weeks now at work. It worked fine for quite a while, but then it got funky. It would turn off and stay off for a long time. The first time, I assumed it was a battery thing, and sure enough it came back on when I went to charge it up. The next time it happened, it wouldn't turn on no matter what. I left it out for a while, trying to connect it to my computer, connecting it to the battery charging adapter, and just leaving it alone. After a few days (today actually), it came back on like nothing happened. I set it on the charger, but it just said within minutes that it was fully charged (making this problem not battery related).

Now I have bigger fish to fry though. During my first few weeks with it, the iPod was fine with playing the music. All of a sudden one day at work, it started to crack and struggled to play the songs. I first thought that it was the iPod headphones giving me problems. The headphones are not the problem though as they work just fine when used in other devices like my CD Walkman and my computer.

Fast forward to today, and no pair of headphones can get it to work. The iPod Mini turned on fine and acted like it was going to play my music. I connected the headphones, and started one of my songs, but it wouldn't play the music (even though the screen says that it will). It is just stuck at 00:00 of the song. So I tried to start another song and it wouldn't work. The strange thing is that if I fiddle with the headphone jack enough, it will give me sound...for about 2 seconds. Then it will just stop again. I tried other playlists, and no go. The screen will say the title like usual, but it will be stuck at 00:00 or 00:02 and say that it is playing, but it doesn't move. I tried other features on the iPod (like Games and settings and the like), and those worked fine.

I do know that my job is very labor-intensive and it is very possible that the iPod got dirty or jostled about enough that it is messed up. The wheel itself is kinda dirty from my dirty hands touching it during work. I'm just surprised that only a few weeks of working could cause this kind of problem.

And before you ask, I have checked the Apple website and looked for help to this specific problem (iPod appearing to work but not working). So far, I can't find anything outside of "put in a service request." Because this is not my iPod, I'm not going to this step yet.

I know that I am getting too in-depth for a message board, so I just wanted to know if others here have iPod or iPod Minis and have had problems with them after a short time. I was so excited about getting to use this cool device, but it seems that only average use has killed it. Anyone else have these types of problems?
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PeterStork
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#2 Posted on 21.10.04 1656.23
Reposted on: 21.10.11 1656.45
Never heard of this problem. Mine's still humming after 26 months (first gen Windows) even though I dropped it on a parking lot...twice. Not on purpose, of course.

If you haven't tried, the first thing I'd do now is reload the music. I doubt it will fix the problem...it probably needs to slink its way back to Cupertino for that...but since everything seems to work except for the music (and it's not just the audio output if the GUI says that the song isn't advancing) there might be something wrong with the files on the player. Worth a try, at least.

Off topic, your sig rocks.

(edited by PeterStork on 21.10.04 1657)
Roy.
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#3 Posted on 21.10.04 1756.10
Reposted on: 21.10.11 1756.43
I don't have an Ipod. I'm a cheap bastard, so I picked up a cheap mp3 player. I had similar problems, and it turned out the OS for the player was all kinds of buggy. It would turn off on it's own, sometimes not turn on at all, just stop playing entirely, stuck on the same second of the same song, etc..

A firmware update fixed it. I'm not sure if that's possible with an Ipod, but you might want to see if it's possible. If it's not, then this is a wasted post, I suppose.
Guru Zim
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#4 Posted on 22.10.04 0033.27
Reposted on: 22.10.11 0033.36
I'd take it in to an Apple store. You (someone you know) paid good money for that Apple brand - take advantage of the service that comes with it.
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