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The 7 - Internet & Computers - Help! A virus! Register and log in to post!
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Big Bad
Scrapple
Level: 147

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Since: 4.1.02
From: Dorchester, Ontario

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#1 Posted on 6.9.04 2324.01
Reposted on: 6.9.11 2325.07
Ok, so I've got a variation on the "about:blank" virus on my computer. Everytime I log into my e-mail account, I'm inundated with pop-ups telling me that (ironically) I have spyware on my computer. It also turns my e-mail page into a page with a generic search engine on it.

A check of my Ad-Aware, Spybot and Norton Antivirus shows me as being clean, annoyingly enough. As well, ZoneAlarm readings are normal. Another wrinkle is that when I tried to download my Windows Updates, it also led to the generic search page.

So, in summation, help!
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SeVen ™
Kishke
Level: 44

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Since: 11.1.02
From: Japan

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#2 Posted on 6.9.04 2333.40
Reposted on: 6.9.11 2334.01
Do you have M$ Java installed? If you do install Sun Java. And every pop up that shows up enter the url into your restricted zone in I.E. That worked for me.
FriedEgg
Polska kielbasa
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#3 Posted on 7.9.04 0020.01
Reposted on: 7.9.11 0020.50
I would try Moosoft's The Cleaner or HijackThis.

There also appear to be a number of possible solutions to about:blank on Google. Have you tried any of them? If none of these work, more details on your email client, browser, OS etc would be helpful.

(If you're using webmail in IE, you could always switch to Firefox.)
Roy.
Pepperoni
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#4 Posted on 7.9.04 1105.48
Reposted on: 7.9.11 1106.28
In addition to HijackThis, I use CWShredder, if only because it makes life easier and automatically removes a lot of the problem programs. HijackThis only gives you a big long list and lets you pick and choose what to remove. Then you remove a crucial program, and the computer blows up.

It looks like the CWShredder website is down (at least I can't see it), but just do a search for it on Google or Yahoo to find it. It does all the work; all you have to do is double click.
RYDER FAKIN
Six Degrees of Me
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#5 Posted on 7.9.04 1409.59
Reposted on: 7.9.11 1410.54
This is about as good a source as any...

Click Here (insidepulse.com)

And yes, I know...I'll hear it from the other side too. But the Anti-Spyware section at the top is the dead nuts for keeping this type of stuff off of your system. Links and all - one stop shopping.

FLEA
Merc
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#6 Posted on 8.9.04 0118.27
Reposted on: 8.9.11 0121.11
    Originally posted by Roy.
    In addition to HijackThis, I use CWShredder, if only because it makes life easier and automatically removes a lot of the problem programs.

CWShredder only picks up one particular(?)/a limited number of variations. My friend has the same problem and I found the forums at short-media.com to be a pretty good resource.
Start here: http://www.short-media.com/forum/showthread.php?t=18846
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