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28.5.10 1923
The 7 - Internet & Computers - Firefox problems
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jentos
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#1 Posted on 19.5.07 1137.53
Reposted on: 19.5.14 1138.42
I recently started having problems with my Firefox. First all my bookmarks have disappeared and I am unable to restore them. When I try to add a new bookmark, it does nothing. The window pops up but when I click "ok", nothing happens. And two days ago all my cookies disappeared. And Firefox doesn't seem to be making any new ones? I really like Firefox and like to keep it. Can you help me to fix these problems?

Thank you guys.
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samoflange
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#2 Posted on 19.5.07 1215.13
Reposted on: 19.5.14 1215.54
Any reason why you can't just reinstall it?
jentos
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#3 Posted on 19.5.07 1231.06
Reposted on: 19.5.14 1231.07
I tried reinstalling but the problem didn't go away.
Merc
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#4 Posted on 19.5.07 1854.48
Reposted on: 19.5.14 1855.56
My first thought is a profile issue.
Try here C:\Documents and Settings\\Local Settings\Application Data\Mozilla\Firefox\Profiles - see what profile it's using.
Try here C:\Documents and Settings\\Application Data\Mozilla\Firefox\Profiles - see if they match
If not, there should be an old profile stored there that would contain the bookmark backup and cookies.txt
Or just go here http://www.mozilla.org/support/firefox/profile and let the experts help you.
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