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24.11.14 0217
The W - Internet & Computers - 1 Mac on a Windows network Register and log in to post!
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Merc
Potato korv








Since: 3.1.02
From: Brisbane, Australia

Since last post: 1320 days
Last activity: 1299 days
#1 Posted on | Instant Rating: 5.05
My work is desktop support.
We have one lady who uses a Mac, she does web/multimedia stuff, you know the drill.
One of our external providers changed their setup for how she can do web page updates, no FTP for her anymore.
They've set up a trusted IE site, BUT they only support IE/Win2000+ setup. Their advise: Get your Mac support people to check it out.

Turns out, that's ME.

She's running OS X, not sure what version. She'd like to use Safari as her web browser, but our own web guys have said its not possible. Problem is the Mac version of IE doesn't really cut the mustard as far as she's concerned. I can get Firefox to sort of work, but Safari is always playing up. I've changed the proxy setting and the username/pwd for the proxy server, but it keeps failing to authenticate.

Bearing in mind I'm only going to be able to change settings on her Mac and not any network settings, is there anything I can do to get Safari running OK for her? Alternately, is their another way to access the Mac support/help and updates without using Safari?
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Guru Zim
SQL Dejection
Administrator








Since: 9.12.01
From: Bay City, OR

Since last post: 14 days
Last activity: 1 hour
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#2 Posted on | Instant Rating: 8.81
You may want to think about getting her a copy of virtual PC.



Ignorance is bliss for you, hell for me.
Merc
Potato korv








Since: 3.1.02
From: Brisbane, Australia

Since last post: 1320 days
Last activity: 1299 days
#3 Posted on | Instant Rating: 5.05
In the end I went with Remote desktop for mac.
It works, I could close the call. I was happy, she still doen't really like it, but understands.
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Interpretation of the file extension is on the client side and should generally be case insensitive. Bear in mind that file extensions go all the way back to the DOS days and that DOS was an entirely case-insensitive operating system.
- tarnish, mp3 question (2009)
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